Refund policy

All sales are final due to the handmade/custom nature of our products. Please make sure your shipping address and order details are correct before placing your order.

We do not offer refunds, returns, exchanges, or cancellations unless your item arrives damaged during shipping.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

• Your order number
• Clear photos of the damaged item
• Photos of the packaging/shipping box

Once reviewed, we may offer a replacement or refund depending on the situation.

Please note:

• Minor imperfections may occur due to the handmade nature of items.
• We are not responsible for delays caused by shipping carriers.
• We are not responsible for packages lost or stolen after delivery confirmation.

By placing an order, you agree to this policy.